Emergency Dental Appointments

Unfortunately, serious orthodontic emergencies are very uncommon; but there are times when braces get lost or damaged or become uncomfortable to wear. In such cases please telephone the practice for advice or an emergency appointment. If you call the practice outside normal working hours regarding emergencies that cannot wait until the next working day, you will be provided with an emergency telephone number to call. Where possible, do not try and adjust your orthodontic appliances yourself, as this may damage them further.

Minor Injuries

NHS 111 provides information and advice from specially trained nurses who can advise you whether you need to go into hospital or whether you should see your family doctor. Call 111, free of charge, to find the right treatment. You should use the NHS 111 service if you urgently need medical help or advice but its not a 999 emergency or a life-threatening situation. to contact this service, dial 111 and request to be transferred to the Smile Dental Triage Service. To contact them directly on line please click here

Urgent Care Centres

Urgent Care centres (UCCs) can be found inside the main entrance to the A&E departments at:

Brent Urgent Treatment Centre
Central Middlesex Hospital
Acton Lane
NW10 7NS
Opening times: 8am - 12 midnight, seven days a week
Tel: 0333 999 2575

Northwick Park Hospital Urgent Treatment Centre
Watford Road
Tel: 020 8864 3232

St Mary’s Hospital Urgent Treatment Centre
St Mary’s Hospital
Praed Street
W2 1NY
Opening times: 24 hours, seven days a week
Tel: 020 3312 5758

Cricklewood Walk-in Centre
Britannia Business Centre
2 Cricklewood Lane
Opening times: 8am-8pm, seven days a week, including all bank holidays.
Tel: 03000 334335

Patients who need to be seen quickly, but who do not have life-threatening illnesses or accidents, can walk into these centres. You can receive treatment for cuts, grazes, lacerations, sprains, broken bones, bites, stings, infected wounds, minor head injuries, minor eye injuries, foreign bodies and scratches. If you go to one of these UCCs and your condition is diagnosed as being more serious, you will be referred to the A & E department, which is next door.

Secondary Care

If you have been involved in an accident, trauma or think that your condition is life threatening, please attend Northwick Park Hospital A & E immediately. For further information please click here

Orthodontic emergencies

When you are undergoing Orthodontic treatment, it is unlikely to have an emergency occur. In case of any problems you may experience, you should always contact us for advice. Some common issues that can occur are:
Broken brace: If an archwire or bracket does break, please call us straightaway and we will advise you. In the meantime:

  • If part of the fixed brace is broken and is causing irritation or rubbing, then simply place some of the wax provided over the area to provide relief.
  • If your removable brace is broken do not wear it if it is uncomfortable or is at risk of being dislodged.
  • When you come in for an emergency appointment, the orthodontist or therapist will make your brace comfortable or repair it where necessary

Please contact us where possible, during working hours to arrange an appointment.

Out of Hours Emergencies

Please contact the practice on 0203 815 5142 or via the website where you will be diverted to our dedicated emergency contact and you will be advised on how best to proceed. Please see here for further information